2 Messages

Tue, Jun 28, 2022 10:48 PM

Changing Moving date and postponing delivery of equipment

I bought a house and was scheduled to move in on 7/13/22, so I had my self install kit scheduled to be delivered then. There was a hiccup with the closing date and now I won't be moving in until 7/23/22.

Is there anyway I could change my delivery date to 7/23/22, or have it delivered to my temporary address?

Accepted Solution


Official Employee


1.1K Messages

3 m ago

Hello! Congrats on the new home! I can look at getting the date switched for you. 


Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

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