Changing internet service password

user_4errra, thanks for reaching out to Xfinity Support. Are you talking about your Network Password? If you've forgotten your network password, you can retrieve it by accessing the Xfinity WiFi Gateway Admin Tool. First, connect to your gateway via Ethernet or WiFi. Then, log in to the Admin Tool at http://10.0.0.1. Once logged in, check the box next to **Show Network Password** to view it. If you cannot access the Admin Tool, you may need to reset your gateway to factory settings, which will allow you to set a new password. Follow the reset steps provided in the instructions.