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Wednesday, August 9th, 2023 12:41 AM

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Changing Full Ownership of an Xfinity account

Hello,

I just moved out of my apartment but my roommate still lives there with someone new.  I was the owner of the account and I want to transfer it to my old roommate.  We are unable to visit a store together.   I transferred him primary ownership of the account but I was unable to find where to transfer full ownership.  I don't want to be associated with the account anymore.  

Thanks.

Official Employee

 • 

2.3K Messages

2 years ago

Hello, @user_6159b8. Congratulations on your new place! Great question too. You're able to transfer ownership of your Xfinity account online using this link. There are just a few pieces of information to file and update. After, you'll be all set to transfer ownership of your account so that you're no longer responsible. One benefit to being a Xfinity customer is that you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months. Please let us know if you have any questions, or run into any issues along the way. 

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