dpesall's profile

New Poster

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1 Message

Wed, Dec 2, 2020 9:00 AM

Changing delivery address for devices

I just completed my order for the internet package to the new place I will be moving in to next week. However, I believe the delivery is going to be going to my new place before I will be moved in. Is it possible to change the shipping address to my current address?

Responses

Official Employee

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2.5K Messages

6 m ago

Hi, dpesall. Thanks for posting here for support! You can normally change the delivery address for a self install order if it's the same day that the order was placed. I see a few days have passed since you posted, but I would be happy to take a look at your account and see if there is anything we can do. To get started, please send me a PM with your first and last name. We can go from there!

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

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