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koraycosguner
1st Topic

Visitor

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1 Message

Tuesday, September 30th, 2025

Changing Business Address to Residential

Hello,

I will be a new tenant at the following address:

(Edit: personal information)

The owner recently built a new house on this property by taking down a business structure. However, Xfinity currently lists the address as a business location, even though it is now a residential home.

In order for me to set up service at my new home, could you please update your system to reflect this as a residential address?

Thank you for your help.

Question

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Updated 

22 days ago

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XfinityOrlandoM

Official Employee

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2.6K Messages

22 days ago

@koraycosguner

Thanks for reaching out to us, I'll be happy to get a ticket filled out to convert the address back over to a residential location.  To get started send me a direct message including your first and last name.

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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