U

Visitor

 • 

1 Message

Sunday, May 25th, 2025 4:25 PM

Changing Addresses

I need to add a new address, my new one isn’t coming up because it a brand new build and I need to get that registered as soon as possible.

Official Employee

 • 

3.4K Messages

2 days ago

 

user_gjq9vf Thank you for taking the time to reach out to us here on our Xfinity Forums. Congrats on the new home! Our team can definitely assist you with getting a ticket opened to determine if we are able to provide services at your new home. To get started, please send us a DM to Xfinity Support with your full name and address. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

 

forum icon

New to the Community?

Start Here