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user_lf97fz
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1 Message

Saturday, August 2nd, 2025

Changing address

I am moving and when I am trying to change my address on my account it says I need to pay $100 for professional installation but I do not need this 

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Updated 

29 days ago

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XfinityMartyR

Official Employee

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2.5K Messages

29 days ago

 

user_lf97fz We appreciate you reaching out to us over our Community Forums. Your location may not be eligible for self-installation due to never having Comcast service activated, or the cable tap is disconnected to the location. A technician will be needed to get you up and going. 

 

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