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user_lf97fz
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Saturday, August 2nd, 2025 7:47 PM

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Changing address

I am moving and when I am trying to change my address on my account it says I need to pay $100 for professional installation but I do not need this 

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8 months ago

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XfinityMartyR

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3.1K Messages

8 months ago

 

user_lf97fz We appreciate you reaching out to us over our Community Forums. Your location may not be eligible for self-installation due to never having Comcast service activated, or the cable tap is disconnected to the location. A technician will be needed to get you up and going. 

 

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