Change universal dates

I’m looking to have ticket changed to tomorrow from 8/12. I did not know they had to be used on a certain date

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user_xyawwe

Visitor

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2 Messages

1 day ago

It was issued through Xfinity home and universal said only you could change it

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XfinityJohnG

Official Employee

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3K Messages

Thank you for reaching out here about that request for a change on that ticket. What type of ticket were you needing to have changed?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

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13 hours ago

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EG

Expert

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119.9K Messages

13 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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Customer Service

user_xyawwe

Change universal dates

user_xyawwe

XfinityJohnG

EG

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