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user_6ws1mi
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Thursday, April 17th, 2025 6:06 AM

change to xfinity now internet plan

I am a current Xfinity internet customer.  The monthly fee has increased from $75 to $99/mo.  I want to change to the Xfinity NOW internet plan.  How can I do this before my next bill is due?

Question

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Updated 

7 days ago

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EG

Expert

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110K Messages

7 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityAdrienne

Official Employee

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1.2K Messages

7 days ago

 

Hey there, user_6ws1mi! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I completely understand wanting to have the best rates available for the services you love, and possibly switching to NOW Internet. We would be more than happy to help with the switch and go over all possible options. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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