Visitor
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2 Messages
Change to Internet Only Gig Plan
Change to Internet Only Gig Plan
I've been a customer since November 2002 and I'm a Diamond member.
I'd like to remove TV and Voice from my current plan and keep internet only.
Current internet offers appear to be around $60/mo for Gig internet.
I have my own Xfinity-compatible modem and use the Xfinity Stream app, so I don't need any rental equipment.
Before making any changes, please confirm the total monthly price for internet-only service, including any fees, and whether the 1000 Mbps plan is available as a standalone option.
Please don't make any changes until I've reviewed and approved the new price.
Thank you for your help!
XfinitySara
Official Employee
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3.1K Messages
4 hours ago
Thank you for creating a post regarding the changes you'd like to make, @user_bb3wv4! Have you checked out our Plan Builder by chance? You may also try shopping Xfinity Deals online (just make sure to click "Sign in here" first), or simply log in to My Account and you can manage your services that way!
We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, our team typically has access to the same options you see while logged in to your account. And keep in mind that you don't always need to make any "changes" other than selecting the same service(s) you already subscribe to, in order to see any applicable promotional rates being offered. You may just not see the total estimated monthly bill until you proceed to the order summary (before approving any changes and placing your order). Please let me know if this helps!
And if you still need assistance, our team remains here, awesome to work with because we can always double-check your options if you run into any trouble online.
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