Thanks for reaching out to us, I understand needing to have the right plan for the service that you love and need! This link https://www.xfinity.com/lp/ppc/upgrade-xfinity-internet-service is a great self-service option to make changes do upgrades or look for new promotional rates for the services that fit your household needs. Let me know if you were able to use the link to find the Service plan you need to change to.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_6e0hgz
2 Messages
2 months ago
Speak to a customer service representative
1
0