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1 Message
11/11/2026 12:54 PM
I have a diamond plan wish to change to a lesser plan
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Expert
123K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
2.8K Messages
@user_npd927 Thank you for reaching out and we appreciate you being part of Xfinity over the years! What type of changes are you looking to make? Is this with your internet service or with your Xfinity Membership redeemed benefits?
EG
Expert
•
123K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEva
Official Employee
•
2.8K Messages
4 hours ago
@user_npd927 Thank you for reaching out and we appreciate you being part of Xfinity over the years! What type of changes are you looking to make? Is this with your internet service or with your Xfinity Membership redeemed benefits?
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