Visitor

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1 Message

Tuesday, July 28th, 2026 3:04 AM

Change plan

I want to chage my plan to internet essentials

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Expert

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34.6K Messages

7 hours ago

@BLU_M0118 

I want to change my plan to internet essentials

There are qualifications you need to meet for Internet Essentials, one of which is that you can't have Xfinity internet service for 90 days beforehand.

https://www.xfinity.com/learn/internet-service/internet-essentials/apply 

Official Employee

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833 Messages

6 hours ago

Hi there BLU_M0118, thanks for posting here on the community forums! Our team isn't able to sign customers up for the Internet Essential program, but you can apply on the Internet Essentials Application site!
Please note that if you already have Xfinity services, you may not be eligible as one of the qualifications for the program is a customer cannot have had Xfinity Internet within the last 90 days. You can find out more about eligibility and the application process on our support page that discusses applying for Internet Essentials.

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