change plan

Jabdip, thank you so much for stopping in for help with dropping the TV services from your plan since you do not use them. Removing services is something we do have to help with, so we can make sure your other services are not impacted and go over any equipment that needs to be returned. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.