Frequent Visitor
•
8 Messages
change plan
Why is it so [Edited: "Profanity"] hard to change my tv package? Website gives a complete runaround and refuses to make real changes
Frequent Visitor
•
8 Messages
Why is it so [Edited: "Profanity"] hard to change my tv package? Website gives a complete runaround and refuses to make real changes
XfinityDena
Official Employee
•
4K Messages
3 hours ago
Thank you for reaching out @groverbird It may be giving you an issue if you are currently in a bundle pricing. Have you tried to change your internet package (or selecting the same tier) and then TV?
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