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Wednesday, October 30th, 2024 5:58 PM

Change plan

I’m looking to change my plan

Expert

 • 

107.1K Messages

16 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

898 Messages

16 days ago

Hey there, user_fg8bel! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand wanting to make the adjustments to your services as the needs of the household changes. I would be happy to explore all available options for you. Can you please send us a DM to get started?

Please send us a direct message with your full name, business name, full address, and phone number.
 • Click "Sign In" if necessary
 • Click the "
Direct Message icon” 
(upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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