1 Message
change plan
I am unable to change my plan online. What is the best way to start a direct message with an Xfinity representative?
1 Message
I am unable to change my plan online. What is the best way to start a direct message with an Xfinity representative?
XfinityKassie
Official Employee
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1.7K Messages
8 months ago
@user_fcdpkz Hello there! Thank you for reaching out to our Community Forums Team for assistance in changing your TV package. May I ask what issue you are running into when you are trying to make the change?
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XfinityAdrienne
Official Employee
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1.3K Messages
8 months ago
I am happy we were able to assist with making the changes requested to your services, @user_fcdpkz! Have a wonderful rest of your weekend, and please submit a new post if you have any other questions/concerns.
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