Hello there, @user_oqgtxo! Thanks for reaching out regarding the changes you'd like to make. I know how important it is to maintain the level of service you need while managing a budget, and would be happy to help however I can! Have you checked out our Plan Builder by chance? You may also try shopping our Xfinity Deals online (just make sure to click "Sign in here" first) or simply log in to My Account and you can manage your services that way! We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, our team typically has access to the same options you see while logged in to your account. Please let me know if this helps!
XfinitySara
Official Employee
•
1.7K Messages
11 months ago
Hello there, @user_oqgtxo! Thanks for reaching out regarding the changes you'd like to make. I know how important it is to maintain the level of service you need while managing a budget, and would be happy to help however I can! Have you checked out our Plan Builder by chance? You may also try shopping our Xfinity Deals online (just make sure to click "Sign in here" first) or simply log in to My Account and you can manage your services that way! We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, our team typically has access to the same options you see while logged in to your account. Please let me know if this helps!
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