asano's profile

New Poster

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1 Message

Thu, Nov 12, 2020 12:00 PM

Change Plan to Internet Only

I am interested in changing my current Triple Play bundle to an internet only plan. 

Responses

ComcastChe

Official Employee

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6.1K Messages

6 m ago

Hi @asano! Thanks for using the Xfinity Forum to get assistance with downgrading your services. I can review options with you. Please send a private message with your full name and service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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