change pickup date

hi

i am moving on 1/7 but placed my order for the new internet on 12/21. they say if i don't pick up my order by 12/29, my order will be canceled. how do i change my pickup date?

Responses

Accepted Solution

EG

Expert

•

110.3K Messages

5 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

2

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U

user_bciy6k

2 Messages

hii this has been resolved over text message! thank you!

5 months ago

0

We want to thank you for reaching out on the Community Forum for support with your equipment pickup issue @user_bciy6k. We are glad you were able to resolve your issue. Never hesitate to create another public post for any of your future account and service needs!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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5 months ago

0

Customer Service

user_bciy6k

change pickup date

EG

user_bciy6k

XfinityThomasC

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