1 Message
Change owner ship
Hello I'm trying to change ownership but I believe the person in chatting it to owed money to Comcast. She needs to apply for Essentials amnesty program before I do so or bl can she just have ownership? And how do we know if she owes
EG
Expert
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110.3K Messages
2 years ago
The concern is not "Home Security / Rules And Automations" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAdrienne
Official Employee
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1.3K Messages
2 years ago
Hey there, @user_qt9m76! If the person taking over the account is looking for Internet Essentials, you can not have an active Xfinity/Comcast account. You would want to speak with the Internet Essentials Team for further details regarding it, 1-855-846-8376 is the best contact number. You can go here for details regarding eligibility for Internet Essentials https://www.xfinity.com/learn/internet-service/internet-essentials/apply.
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