nelss's profile

Frequent Visitor


5 Messages

Tue, Sep 29, 2020 5:00 PM

Change of service to remove phone and tv and keep internet

I would like to change my account to remove telephone and televison service and only keep internet service.  Please advise what I need to do in order to change my service.


Thank you in advance.


Frequent Visitor


5 Messages

8 m ago

I am following up on my prior post, can someone from Comcast please respond.


Official Employee


2.4K Messages

7 m ago

Hi there, @nelss


Thank you for taking the time to reach out and your patience. I can help look into getting you into an Internet Only promotion. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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