Visitor
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2 Messages
Change of Ownership ticket
Hi, I have an account through Xfinity, but I plan to relocate to a state that does not have Xfinity in the near future. I want to request a Change of Ownership ticket so that the person I am currently living with and retain the account under their name.
Community Best Answer
XfinityThomasC
Official Employee
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3.7K Messages
2 hours ago
Hello, @user_14ihgj
Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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