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Friday, January 31st, 2025 2:51 PM

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Change of modem effect on DVR recordings?

If I change from current XB7 modem to new XB8 modem, will I lose my existing TV recordings and those scheduled?

Accepted Solution

3 Messages

4 months ago

Thank you. Accepted.

Official Employee

 • 

2.1K Messages

@user_nfqyrv Thank you for taking time to mark that as accepted, it really helps anyone who may have a similar question going forward :). If you don't have it already, check out our Xfinity Stream App, which lets you watch TV when you're away from your cable box, access On Demand content, and even view/schedule new recordings. I personally love it! You can learn more here.

 

We are available here every day for support and you can always manage your account, troubleshoot, and get help through the Xfinity app. Thank you for your continued loyalty and I hope you have a great rest of your day ❤️

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Official Employee

 • 

832 Messages

5 months ago

Good morning @user_nfqyrv swapping your modem will not impact your saved DVR recordings. 

 

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