G

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Tuesday, May 3rd, 2022 10:36 PM

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Change my shipping address for self install kit

I recently placed a delayed shipping order for a self install kit on May 2nd to be delivered to my new apartment but the address has changed and I need to update it on the order so that it can be delivered to the correct apartment.

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Gold Problem Solver

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358 Messages

3 years ago

Hi! Thank you for messaging us here on this platform about the self install kit and needing it to be delivered to a different address. I can get that corrected for you so we can have the self-install kit shipped and delivered. You are also more than welcome to pick up the self-install kit at the nearest service center also if that helps and it's a quicker process to without having to wait for a delivery. 

 

To get started can you follow the link below; 

 

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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