Visitor

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1 Message

Wednesday, May 13th, 2026 2:24 PM

Change my plan

I would like to change my plan .

Oldest First
Selected Oldest First

Official Employee

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2.6K Messages

2 hours ago

 

user_byvw83, thanks so much for reaching out to Xfinity Support. What kind of changes were you wanting to make? I would be happy to help,  but first, I want to let you know that you can see the offers that are available by going to xfinity.com/myaccount. Make sure you are signed in to see the deals that are available in your area. If you would like our assistance,

send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary.

• Click the "Direct Message” icon (upper right corner of this page).

• Click the "New message" (pencil and paper) icon.

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list.

• Type your message in the text area near the bottom of the window.

• Press Enter to send your message.

 

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