Visitor
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1 Message
change my phone plan
I am currently of out the country and will be for the next 2 months, so I need to change my mobile plan from unlimited data to switch to by the gig. Unfortunately, the app says i am "ineligible to switch to by the gig". Please help me out on this. It would be ridiculous to pay such extraordinary money on a mobile plan when I won't even be using the phone.
XfinityKei
Official Employee
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2.2K Messages
2 hours ago
Thanks for reaching out to our team for help with your mobile account concerns. @user_r5ahhs I have a link to share about our Global Travel pass which I would like to share more information since you're traveling https://www.xfinity.com/support/articles/global-travel-pass.
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