Hello @user_sclgsb, and thank you for reaching out to our Community Forum. We apologize hearing that you may have been the victim of a scam, and we understand how concerning that situation can be. You've come to the right place for help.
If you'd like to change your Xfinity Mobile phone number, you can call Xfinity Mobile at 1-888-936-4968 from a phone other than the line you wish to change, or use our Xfinity Assistant for assistance.
Please note that a phone number can only be changed once every 30 days, and the request must be made by the account holder or a manager on the account.
Given your concern about a potential scam, we also recommend reviewing your account security, updating any passwords that may have been exposed, and monitoring your account for any unauthorized activity.
Please let us know if this information helps or if you need any additional assistance. We're here to help.
XfinityMelinda
Official Employee
•
442 Messages
1 hour ago
Hello @user_sclgsb, and thank you for reaching out to our Community Forum. We apologize hearing that you may have been the victim of a scam, and we understand how concerning that situation can be. You've come to the right place for help.
If you'd like to change your Xfinity Mobile phone number, you can call Xfinity Mobile at 1-888-936-4968 from a phone other than the line you wish to change, or use our Xfinity Assistant for assistance.
Please note that a phone number can only be changed once every 30 days, and the request must be made by the account holder or a manager on the account.
You can find additional details in our How to Change Your Xfinity Mobile Number support article: https://www.xfinity.com/support/articles/how-to-change-xfinity-mobile-number
Given your concern about a potential scam, we also recommend reviewing your account security, updating any passwords that may have been exposed, and monitoring your account for any unauthorized activity.
Please let us know if this information helps or if you need any additional assistance. We're here to help.
0
0