Change moving date

Need to change when my service will transfer to my new address.

The automated services (text and voice) are abysmal and can’t help with something as simple as this. Xfinity seems determined to make people drop their services out of frustration and/or spite.

Responses

XfinityKassie

Official Employee

•

1.3K Messages

9 days ago

user_kmhok3 Good morning! We appreciate you reaching ou to our Community Forums Team regarding yor move date. I'd be happy to assist you with updating your start date today. Can you please send a Direct Message with your name, and service address?

Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

0

Customer Service

user_kmhok3

Change moving date

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