Hello, @user_48mo25! Thanks for posting your question about changing the date you move. I assume you've already requested a transfer of service from the old address to the new one? If so, have you attempted to edit this open work order either through My Account online, or via the Xfinity App? You may even try requesting a change in date through our Xfinity Assistant. Please let us know if this helps! Our Digital Care Team remains here to assist you however we can :)
XfinitySara
Official Employee
•
1.7K Messages
10 months ago
Hello, @user_48mo25! Thanks for posting your question about changing the date you move. I assume you've already requested a transfer of service from the old address to the new one? If so, have you attempted to edit this open work order either through My Account online, or via the Xfinity App? You may even try requesting a change in date through our Xfinity Assistant. Please let us know if this helps! Our Digital Care Team remains here to assist you however we can :)
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