user_7i1s9d Hi there! Thanks for reaching out to us for help with updating your mailing address. Our Forums community is awesome and has a ton of information and help to share.
If you are updating your mailing address for your statements to go to a different address from your service address you can quickly and easily update that information online here. You will need to sign in to your account. From there select mailing address under the billing settings. You can also find the exact steps here: https://www.xfinity.com/support/articles/update-account-preferences
Are you able to access these settings for your account?
XfinityPaula
Official Employee
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