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Monday, January 6th, 2025 4:54 AM

Change Internet plan

I currently have the 500 Mbps plan and would like to switch to the 300 Mbps plan while keeping the same XB7 Gateway.

Expert

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110.7K Messages

5 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

5 months ago

Greetings user_mxv5vq

Are you trying to make the change and receiving an error message on the website? Thank you very much for getting us in the loop to help. 

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