1 Message
Change in service
Please cancel our TV cable and our landline phone.
We still need wifi.
What are the changes in costs for this?
Thanks,
J & M [Edited: "Personal Information"]
1 Message
Please cancel our TV cable and our landline phone.
We still need wifi.
What are the changes in costs for this?
Thanks,
J & M [Edited: "Personal Information"]
XfinityKei
Official Employee
•
1.4K Messages
3 months ago
@user_xxudq1 You're with the right team! I can help you with making changes to your services. Can you please direct message me your first and last name along with your full service address so that I can assist you with making changes.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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