U

Visitor

 • 

2 Messages

Tuesday, April 8th, 2025 4:43 PM

change from account manager to account holder after divorce

I am the account manager and my ex-husband is the owner.  I would like to put the account in my name as I am paying the bill.  What do I need to do?

Official Employee

 • 

26 Messages

12 days ago

Greetings user_c5e68a! I understand the importance of making sure your account ownership name is listed as your own soon due to any life updates. We appreciate your loyalty in choosing XFINITY as your friendly service provider once again!


The current primary account holder will need to request this change by implementing any of these options: visiting an XFINITY store, calling our support line at 1-800-XFINITY, and or reaching out to us through their forum account to create a public post for assistance with the requested change.

 

forum icon

New to the Community?

Start Here