Hi user_x76egs! Thanks for visiting and reaching out to our Xfinity Forum. We appreciate you being an Xfinity customer, and my team is here to support you. We can absolutely assist you with changing your Internet plan to a better offer. Please send us a Direct Message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” (upper right corner of this page) • Click the “Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
EG
Expert
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122.3K Messages
3 days ago
Moved here.
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XfinityAmira
Official Employee
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5.1K Messages
3 days ago
Hi user_x76egs! Thanks for visiting and reaching out to our Xfinity Forum. We appreciate you being an Xfinity customer, and my team is here to support you. We can absolutely assist you with changing your Internet plan to a better offer. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” (upper right corner of this page)
• Click the “Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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