Visitor

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1 Message

11/12/2026 2:10 PM

Change billing number

I need to cancel the existing billing credit card and change to a new number

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Official Employee

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2.7K Messages

3 hours ago

Hello, @user_ynlw3i thank you for reaching out over Xfinity Forums. I completely understand needing to update your existing payment method, and you've contacted the right place for support. For me to better assist, it is helpful to know which service(s) you're looking to update the payment method. 

- Is this for residential service (TV, home phone, internet)?
- Is this for Xfinity Mobile? 

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