Good afternoon @user_xaope2, and thank you for reaching out on our Community Forums, we hope you are having a wonderful weekend. We are happy to help assist with rescheduling your tech appointment. You can manage your appointment using our easy and convenient XFINITY app or we can go ahead and take a look at our calendar to assist with moving your appointment. Rest assured, you've reached the right team to help. If you'd like us to take care of your appointment, please send us a Direct Message with your first and last name along with the service address on the account. To send a "Direct Message" ("Private") message:
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Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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XfinityAlyssaA
Official Employee
•
1.9K Messages
1 year ago
Good afternoon @user_xaope2, and thank you for reaching out on our Community Forums, we hope you are having a wonderful weekend. We are happy to help assist with rescheduling your tech appointment. You can manage your appointment using our easy and convenient XFINITY app or we can go ahead and take a look at our calendar to assist with moving your appointment. Rest assured, you've reached the right team to help. If you'd like us to take care of your appointment, please send us a Direct Message with your first and last name along with the service address on the account. To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
We look forward to hearing back from you!
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