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user_4p6ogj
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Wednesday, November 12th, 2025 9:32 PM

change address

i am renting other apartment and i want to change my address. i am a internet essentials customer how do i change the address.

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3 hours ago

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XfinityAmandaB

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3K Messages

4 months ago

 

user_4p6ogj That is a great question! We do have a move site set up to help get your account and services transfer to a new address. Have you already tried the Xfinity Move site?

 

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user_capyfq

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No one is moving so I did not use the moving app.  I actually own the house  and pay all the bills. That is why I want the bill to come to my address.

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3 hours ago

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user_l5oaax

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1 Message

3 months ago

What to change my address 

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XfinityShawn

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2.2K Messages

 

user_l5oaax Are you trying to transfer your service to a new address? Here is a link https://www.xfinity.com/learn/moving that you can use to do that in just a few quick minutes. 

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 months ago

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user_capyfq

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4 Messages

3 hours ago

I pay the bill for [EDIT: Name], my brother, and I need to change his address to mine so I can receive his bill.

His account number is [EDIT: account number].

I am his sister and both of us have an account with xfinity.  My name is [EDIT: Name], but the bill comes under my husband [EDIT: Name]

Please change his address from [EDIT: address] to [EDIT: address]

(edited)

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XfinityLinda

Official Employee

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2.3K Messages

@user_capyfq Thank you for connecting with us about the billing concerns. We're happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to assist. Please do not share any personal information as this is a public forum. We look forward to your post.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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3 hours ago

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user_capyfq

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4 Messages

3 hours ago

I am finding it difficult to get an answer to my question.

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33.7K Messages

@user_capyfq​

I am finding it difficult to get an answer to my question.

Basically you want to have your brother's bill sent to your address so that you can pay it.  Is that correct?

Please don't post any names, phone numbers, account numbers, addresses, etc.  That is personal identification information that needs to be kept private and this is a public board.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

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3 hours ago

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