Visitor

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1 Message

Sunday, May 17th, 2026 9:15 AM

Change address and WiFi password

Can’t change my address or WiFi password it’s not let me I try all day yall got my address wrong I told the app not working  im put in a loas if don’t fix this

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Expert

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118K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.7K Messages

2 hours ago

 

user_w7gz04 Hello and thank you for reaching out via our Xfinity Community Forums. To get a better idea of what’s happening, can you share a few details?

 

* Are you seeing any error message when you try to make changes in the app or online?
* Have you tried signing out and back in or using a different device or browser?
* Is the issue with both your address and WiFi password, or just one of them?

 

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