Visitor
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1 Message
Change a part of my plan
Hello, I'll be moving to a new address that provides Xfinity Internet included with the rent and would like to cancel the Internet portion of my plan
Visitor
•
1 Message
Hello, I'll be moving to a new address that provides Xfinity Internet included with the rent and would like to cancel the Internet portion of my plan
XfinityKassie
Official Employee
•
1.8K Messages
15 hours ago
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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