Hello @user_xmazyp, thanks for reaching out on our Forums. We value you being a customer with us and my team is here to help. I am sorry to hear you're unable to access some of the apps on your phone, I definitely see how that could be inconvenient. My team would be more than happy to see what further support we can provide.
To confirm, did you recently purchase/activate a phone through Xfinity Mobile? Can you tell me a little more about what's happening with the apps? Are you getting an error when opening them, or will they not install/download at all?
XfinityAmira
Official Employee
•
4.1K Messages
10 months ago
Hello @user_xmazyp, thanks for reaching out on our Forums. We value you being a customer with us and my team is here to help. I am sorry to hear you're unable to access some of the apps on your phone, I definitely see how that could be inconvenient. My team would be more than happy to see what further support we can provide.
To confirm, did you recently purchase/activate a phone through Xfinity Mobile? Can you tell me a little more about what's happening with the apps? Are you getting an error when opening them, or will they not install/download at all?
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