Visitor
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2 Messages
Cellphone Insurance
I need Stop insurance payment because one mobile broken the insurance Ask Additional $40 Payment. What is the use of insurance . I paid per month 4 Cellphone $48 dollars. Please Stop the monthly insurance payment.
Thank you!!!
XfinityMelinda
Official Employee
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364 Messages
2 hours ago
Hi there @user_k02ts5, and thank you for posting on our Community Forum. I apologize hearing about your concerns with your mobile insurance coverage and the additional charges you've encountered. I understand why you'd have questions about the value of the coverage.
Xfinity Mobile Care (XMC) can be removed from your lines at any time. However, Xfinity Mobile Care Plus (XMC Plus) is included as part of the Mobile Plus plan and cannot be canceled separately. You can learn more about the coverage and plan details here: Xfinity Mobile Protection Plan Details.
If you have any questions about the type of protection plan currently on your account or need further assistance, please let us know. We're here to help!
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