Hello @user_5dcagh, thank you for taking the time to leave a post. I completely understand wanting to send the watch back, and we’d be happy to help make sure you have the correct return information. Xfinity Mobile customers have 14 days from the delivery or in-store purchase date to return or exchange a device, while accessories have a 30-day return period. When did you purchase the watch, and was it originally shipped to you or purchased at an Xfinity Store?
XfinityMarshante
Official Employee
•
1.6K Messages
1 hour ago
Hello @user_5dcagh, thank you for taking the time to leave a post. I completely understand wanting to send the watch back, and we’d be happy to help make sure you have the correct return information. Xfinity Mobile customers have 14 days from the delivery or in-store purchase date to return or exchange a device, while accessories have a 30-day return period. When did you purchase the watch, and was it originally shipped to you or purchased at an Xfinity Store?
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