Visitor

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4 Messages

Saturday, April 11th, 2026 1:02 PM

CBS

I will be switching to FIOS if CBS isn't returned by 5/ 14    !!1

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Expert

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117.5K Messages

8 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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673 Messages

8 days ago

We are working to have the network back as soon as we can. I completely understand the frustrating seeing that is one of my favorite networks as well. While I have you would you like me to look over your account to be sure you are receiving the best pricing we have to offer @user_r9p7i0

Visitor

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4 Messages

I don't think you are.  I contacted Scripts and they say you are refusing to come to bargaining table.  I had to laugh at your message on the TV about keeping cable affordable. Paying $165 now !     Willing to pay $170 if CBS is returned.  Xfinity could easily absorb any costs and STILL make a profit.   

Official Employee

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2.9K Messages

 

user_r9p7i0 Thank you for your feedback. This situation is ongoing. We do not have any updates at this time.

 

I am an Official Xfinity Employee.
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Visitor

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4 Messages

You' re about to lose a long time customer.   Corporate greed.

Visitor

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1 Message

7 days ago

I’ve come to expect this type of stalemate from government but not from you guys. 

Cut a deal!!

I also expect to receive credit for service paid but not received. 

Official Employee

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2.3K Messages

@user_4l3ty4 Our team is here to help. Can you provide us with more details as to what's going on, so we can help?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

You KNOW what's going on.   No CBS for over 2 weeks now.  Switching real soon.

Visitor

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1 Message

2 hours ago

i don't think we'll wait THAT long.  this has gotten ridiculous! 

we are 🤏🏼🤏🏼 this close to switching to vz fios.

cbs, nbc, & abc are absolute MUST HAVES.  if xfinity can't keep the 🤬 basic channels -- then it's time for us to part ways 

you could literally drop 100 of the other [EDIT: language] channels we have -- and nobody would even notice!  

(edited)

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