We are working to have the network back as soon as we can. I completely understand the frustrating seeing that is one of my favorite networks as well. While I have you would you like me to look over your account to be sure you are receiving the best pricing we have to offer @user_r9p7i0
I don't think you are. I contacted Scripts and they say you are refusing to come to bargaining table. I had to laugh at your message on the TV about keeping cable affordable. Paying $165 now ! Willing to pay $170 if CBS is returned. Xfinity could easily absorb any costs and STILL make a profit.
user_r9p7i0 Thank you for your feedback. This situation is ongoing. We do not have any updates at this time.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_4l3ty4 Our team is here to help. Can you provide us with more details as to what's going on, so we can help?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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117.5K Messages
8 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDuron
Official Employee
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673 Messages
8 days ago
We are working to have the network back as soon as we can. I completely understand the frustrating seeing that is one of my favorite networks as well. While I have you would you like me to look over your account to be sure you are receiving the best pricing we have to offer @user_r9p7i0
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user_4l3ty4
Visitor
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1 Message
7 days ago
I’ve come to expect this type of stalemate from government but not from you guys.
Cut a deal!!
I also expect to receive credit for service paid but not received.
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user_gte3xw
Visitor
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1 Message
2 hours ago
i don't think we'll wait THAT long. this has gotten ridiculous!
we are 🤏🏼🤏🏼 this close to switching to vz fios.
cbs, nbc, & abc are absolute MUST HAVES. if xfinity can't keep the 🤬 basic channels -- then it's time for us to part ways
you could literally drop 100 of the other [EDIT: language] channels we have -- and nobody would even notice!
(edited)
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