Cat chewed through cord

I need a new plug in to my modem. The internet cord is fine but the plug in isn’t working

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XfinityMarcus

Official Employee

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1.4K Messages

9 days ago

user_dngdhk thank you for using the Xfinity Community Forums page to reach out today. I understand that you need a new cord for your internet equipment. Just to confirm, are you referring to the power cord that goes into the wall/surge protector? Or are you referring to an ethernet cable?

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user_dngdhk

Visitor

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2 Messages

The power cord that plug into the wall/surge protector

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9 days ago

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XfinityMarcus

Official Employee

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1.4K Messages

Ahh, okay, you do have the option of visiting a store location to obtain a new cord for free in person same day. You can check out which service center is closest to you using this hyperlink.

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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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9 days ago

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Customer Service

user_dngdhk

Cat chewed through cord

XfinityMarcus

user_dngdhk

XfinityMarcus

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