Visitor

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2 Messages

Thursday, May 14th, 2026 4:57 PM

Cant view information

Every time I try to view my xfinity account i just get loading screens forever or error messages.

I want to set up an internet connection at my new apartment, but I cant even start the process.

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Expert

 • 

117.9K Messages

15 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.8K Messages

15 hours ago

 

user_ku3ytn Welcome to our community forum and we are so excited that you chose Xfinity to provide reliable service at your new apartment :). Are you trying to transfer service from a previous account: https://www.xfinity.com/learn/moving or trying to set up new service as a new customer? 

 

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