3 Messages
Cant use my $180 card
Needed to send my daughter money and tried using a worthless xfinity supposedly reward. Hours spent trying to use it. Another [Edited: "Language"] compliments of Xfinity/Comcast.
3 Messages
Needed to send my daughter money and tried using a worthless xfinity supposedly reward. Hours spent trying to use it. Another [Edited: "Language"] compliments of Xfinity/Comcast.
XfinitySara
Official Employee
•
1.7K Messages
8 months ago
Hey there, @user_4n30dg! Thank you for creating a post regarding your concerns with that prepaid gift card. I'm sorry to hear that you were unable to use it to help your daughter, and I'd love to see what we can do to resolve this for you! You can track the status of your incentive, here. And it may be that the card is already expired, depending on when you received it. If that's the case, or if something else appears to be wrong, there is contact information right on that front page of the site for our Xfinity Rewards team (call and message options). Please let me know if that helps!
4
0