Visitor
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1 Message
Can't use member benefits
I'm the owner of the account and when I try and go into member benefits I get a mage saying, "Sorry, you're not eligible to redeem benefits".
Visitor
•
1 Message
I'm the owner of the account and when I try and go into member benefits I get a mage saying, "Sorry, you're not eligible to redeem benefits".
XfinityRaul
Official Employee
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3.2K Messages
2 hours ago
@user_926123 Thanks for reaching out to us via Forums. This sounds like you're not logged in using the primary profile to access your account details and benefits. Do you recall creating multiple profiles?
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