Can't Upgrade to Unlimited

I've been trying for weeks to upgrade to unlimited internet online but I keep getting the message:

Temporarily unavailable
The product you’re interested in isn’t available for purchase at this time.

I see some people have been able to get this resolved on these forums so I was hoping I could get some help.

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Responses

Again

Expert

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31.9K Messages

5 years ago

@w0rM

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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XfinityJoeTru

Official Employee

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7K Messages

5 years ago

Hi w0rM. Thank you for visiting and posting on our Forum. I can help reviewing your account and help get Unlimited Data added. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".

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Customer Service

w0rM

Can't Upgrade to Unlimited

Again

XfinityJoeTru

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