w0rM's profile

New Poster


1 Message

Tue, Dec 29, 2020 9:00 PM

Can't Upgrade to Unlimited

I've been trying for weeks to upgrade to unlimited internet online but I keep getting the message:


Temporarily unavailable
The product you’re interested in isn’t available for purchase at this time.


I see some people have been able to get this resolved on these forums so I was hoping I could get some help.






25.8K Messages

6 m ago


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

Official Employee


6.7K Messages

6 m ago

Hi w0rM. Thank you for visiting and posting on our Forum. I can help reviewing your account and help get Unlimited Data added. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

New to the Community?

Start Here