Visitor

 • 

4 Messages

Saturday, June 13th, 2026 11:05 PM

Cant speak to a real person

We had a power outage and all power to the area and surrounding areas has been restored. Lightening struck the house and fried some things so Im concerned the problem is my house wiring but I cant speak to a real person to confirm the issue. Everyone has internet in the neighborhood but myself at this point and I need to be able to work.

Oldest First
Selected Oldest First

Official Employee

 • 

234 Messages

5 hours ago

@user_hwsnhm Hello! Thanks for this post. I know having any service interruption can be difficult and hearing those around you have service, and you don't is disappointing, Have you confirmed that everything has been restored from our site https://www.xfinity.com/support/statusmap?

forum icon

New to the Community?

Start Here